Terms and conditions

Terms and Conditions of Bally Casino

1. Account Registration

BALLY CASINO ("we", "us" or "our") requires that all users register with us to access our services. By creating an account, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

You must be at least 18 years old to use our website and services. You may only create one account per member. We reserve the right to suspend or terminate any account we believe is in breach of this provision.

2. Personal Information

We collect personal data from you when you register with us, including your name, address, date of birth and other information as required by law. This data will be used for verification purposes only.

By registering an account, you consent to our processing of your personal data in accordance with our Privacy Policy (available on the website).

3. Payment Terms

Deposits are subject to minimum and maximum transaction limits, varying by payment method. The operator may also limit deposits on any single day.

Withdrawal requests will be processed within 24 hours. There is no withdrawal fee charged by us.

4. Bonus Policy

From time to time, we may offer promotions or bonuses ("Promotions") in accordance with these Terms and Conditions. Promotions are subject to change without notice.

By accepting a Promotion, you acknowledge that it has been made available at our discretion, and its terms are binding on you. You must comply with any applicable wagering requirements before requesting withdrawal of associated winnings.

5. Responsible Gaming

We take responsible gaming seriously. If we believe your behavior may be in breach of our Responsible Gaming Policy (available on the website), or if we have reasonable grounds to do so, we reserve the right to suspend or terminate your account and restrict access to certain services.

6. Security and Fair Play

All games offered by us are designed with Random Number Generation ("RNG") technology, ensuring a fair gaming experience for all users.

We use secure socket layer (SSL) encryption standards to protect your personal data when accessing our website or online services.

7. Customer Support

Our customer support team is available 24/7 via live chat and email. We will aim to respond to any queries within 60 seconds of receipt, but this cannot be guaranteed in all circumstances.

8. Dispute Resolution

In the event of a dispute arising from these Terms and Conditions or our operations, we reserve the right to suspend or terminate your account until the dispute is resolved.

9. Amendments

We reserve the right to change these Terms and Conditions at any time without notice, provided that such changes do not adversely affect users' rights under applicable law. We will post updated terms on our website, but it remains your responsibility to check for updates periodically.

10. General Provisions

These Terms and Conditions contain the entire agreement between us regarding the use of our services. No waiver or delay by either party in enforcing any right shall be deemed a waiver of such right at a later date.

By continuing to access our website, you confirm your understanding and acceptance of these Terms and Conditions as they exist from time to time.

Definitions:

• "BALLY CASINO" refers to Gamesys Operations Limited trading under the brand name Bally Casino.
• "User" or "you" means any person accessing our services via our website or mobile app.